Terms of Service for Roe's Gratitude

When you create an account on our website, you agree to:

• Provide accurate, current, and complete information.

• Maintain the security of your account and password.

• Notify us immediately if you suspect any unauthorized access to your account.

• Be responsible for all activities that occur under your account.

By subscribing to any of our subscription plans (ex:  Sprout, Bloom, Goddess), you agree to the following terms:

• Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless canceled before the next billing period.

• Free Trial: If a free trial is offered, it will automatically convert into a paid subscription once the trial period ends, unless you cancel before the trial ends.

• Cancellation: You may cancel your subscription at any time via your account settings. Cancellations will take effect at the end of your current billing period, and no further charges will be applied.

At Roe’s Gratitude, we strive to provide you with the highest quality products and services. Our refund policy is designed to ensure a positive experience for all of our customers. By purchasing products from our website, you agree to the terms outlined below:

1. Subscription Plans and Digital Products
No Refunds for Subscriptions: We do not offer refunds for any subscription fees. Once your subscription is processed, you will have access to all the benefits of your selected plan for the duration of the billing cycle.

No Refunds for Digital Products: Since our digital products (e.g., online courses, guides, ebooks) are delivered instantly, we do not offer refunds once the product has been purchased and accessed.

2. Physical Merchandise
Processing and Shipping Time: Orders for physical merchandise are typically processed within 3 to 5 business days from the time of purchase. Orders received after 12 PM EST will not be processed until the next business day.

Shipping Days: Orders are shipped Monday through Friday. Orders placed on Saturday, Sunday, or holidays will be processed and shipped on the next business day.

Shipping Carrier: Most items are shipped using USPS. A tracking number will be provided once your order has been processed and is in transit.

3. Returns and Refunds for Physical Merchandise
Return Approval: All returns must be approved by Roe’s Gratitude before a refund can be issued. If you wish to return an item, you must first email us at RoeeyahA@roesgratitude.com with pictures and/or video of the item. This will help us evaluate the issue and process the return.

Return Window: Returns must be requested and approved within 7 days from the time the issue is reported. Items must be returned in their original condition to be eligible for a refund.

Return Shipping: Customers are responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee we will receive your returned item.

Refund Issuance: Once the returned item is received and inspected, a refund may be issued to the original payment method. Refunds typically take 3-5 business days to process once the returned item is confirmed.

4. Exchanges
Exchanges: We do not offer exchanges for physical products. If you need a different item, you must follow the return process and place a new order for the replacement.

5. Non-Refundable Items
The following items are non-refundable:

Gift cards

Downloadable products (e.g., ebooks, courses, and digital guides)

Any items marked as final sale or clearance

6. Contact Us
If you have any questions or need assistance with your order, please reach out to us at:

Email: RoeeyahA@roesgratitude.com
Website: www.roesgratitude.com
Phone Number: 678-314-5550

By purchasing a product or service from Roe’s Gratitude, you agree to pay all applicable fees and taxes associated with the purchase. We accept various payment methods, and payments must be made at the time of purchase.